Terms & Conditions

Overview

This website is operated by Souk & Silk. Throughout the site, the terms “we”, “us” and “our” refer to Souk & Silk. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions.

Online Store Terms

By agreeing to these Terms & Conditions, you confirm that you are at least the age of majority in your country of residence, or you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose.

Products & Services

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colours or textures will be completely accurate.

All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time.

Pricing & Payments

All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.

We reserve the right to change prices at any time without notice. Payments must be made in full at the time of purchase.

Shipping & Delivery

We offer UK and international shipping. Delivery times are estimates and may vary due to factors outside our control.

Souk & Silk is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

Returns & Refunds

Due to hygiene reasons, we only accept returns on items that are:

  • Unopened
  • Unused
  • In original sealed packaging

Returns must be requested within 14 days of delivery.

We reserve the right to refuse returns that do not meet these conditions.

Intellectual Property

All content on this website, including text, images, branding, and design, is the property of Souk & Silk and may not be used or reproduced without permission.

Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted or error-free.

Souk & Silk shall not be liable for any direct, indirect, or consequential damages arising from the use of our products or website.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon being posted on the website.

Contact Information

For any questions regarding these Terms & Conditions, please contact us through our website.