Returns
Returns & Exchanges
Due to hygiene and safety reasons, we only accept returns under the following conditions:
- Items must be unopened, unused, and in original sealed packaging
- Returns must be requested within 14 days of delivery
Once your return is approved, you will receive instructions on how to send the item back.
Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Opened fragrances
- Used products
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the issue
We will resolve the issue as quickly as possible.
Contact Us
For any questions regarding shipping or returns, please contact us and we’ll be happy to assist.